Delivery Information
| Shipping & Returns |
| Some items may require special delivery that are not covered by our general carriage rates and will be quoted before the order is processed. All deliveries are subject to stock and availability. Please note none of the delivery schedules are guaranteed, see Terms & Conditions for more detail. No refunds for non delivery on time. If you have any returns. Your Order: Thanks for ordering we hope that your order is as you desired, that everything went smoothly and that it reached you in a timely fashion. If There’s An Error: If for some reason your order is not right. We will explain the steps to take. Damaged or Incorrect: If you have received an item that is damaged or not as described please contact one of our Customer Service Operators who will gladly try and get to the bottom of what has gone wrong. Shortages: We must be notified of all shortages within 48 hours of receipt of goods, this must be done via telephone within the allotted time. Faulty: If you have a fault under the manufacturers warranty please return them to us for inspection, manufacturers warranty covers failure of the product and or materials used in the product, it does not cover fair wear and tear, products damaged in use, i.e. toes worn out due to kneeling when the product does not have a scuff cap, if you are unsure of the right product for your application please call us we will gladly give the best advice we can. Returns to: To The Address Indicated On Invoice. For the Attention of Returns Department. Please enclose a copy of the original invoice with clear instructions as to what you need i.e. replacement, different size or colour or credit, with your best contact details. |